MG
Marietjie G
1 reviews | Active since Mar 2016
07 Mar 2016, 18:47
NO response to claim
I reported a problem with my washing machine more than 3 weeks ago and never heard from them. I phoned several times and received excuse after excuse. I phoned a week ago and they said they will get back to me. I will not advise anyone to bother with this policy which is supposed to be underwritten by ABSA.
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Replies (1)0
Replies (1)
Innovation Group's replyOfficial
08 Mar 2016, 15:03Hello MarietjievG,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Innovation Group's reply08 Mar 2016, 15:03
Official
Hello MarietjievG,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela