CU
Corrie U
1 reviews | Active since Mar 2012
12 Aug 2015, 18:11
NO RESPONSE
For the moth of August they took the wrong premium. The previous 2 months they took the right amount and this month they took the previous contract amount which was wrong. I did contact them to rectify it. the lady, Gloria, that I talk said that finance will contact in a weeks time. It did not happened. I call them again and again they said that finance will call me back today. No response again. I do not know what is the way forward to rectify it.
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Innovation Group's replyOfficial
13 Aug 2015, 07:41Hello v5jetta04,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Lindiwe Tshabalala
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Lindiwe Tshabalala
Innovation Group's reply13 Aug 2015, 07:41
Official
Hello v5jetta04,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Lindiwe Tshabalala
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Lindiwe Tshabalala