1 reviews | Active since Feb 2017

25 Feb 2017, 13:55

No reply from Innovation Motormend!!!

<p>My bmw was written of 1 feb ,2017. I have send a cancellation request to motormend because they must pay their warranty into Wesbanks account. Out Surance has paid their settlement immediately to Wesbank but after 2 weeks motormend cant even reply or send me an email or phone me OR pay Wesban**** In the meantime my account with Wesbank is stil not settled and the interest is still accumilating? My policy number is ZABARG ********** 710</p>

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Replies (1)
Innovation Group
Innovation Group's reply01 Mar 2017, 15:11
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

Kindly be advised that a policy cancellation has been lodged on 20 February 2017 and that the cancellation process takes 21 working days to be finalized.

We would like to apologize for the inconvenience caused and trust that above meets with your satisfaction.

Kind regards,

Tumi Bacela