JA
Jaco A

1 reviews | Active since Jul 2011

07 Sept 2015, 09:21

No Information

I have been trying to get documentation from Maxicare for a few months now. I see people reading my email as I request delivery and read requests... and yet, nobody bothers to respond. Its not like I am asking them to cure world hunger or a cure for cancer. All I want, is my policy documents. I will be cancelling my Debit Order and spreading the word soon. God forbid I actually want to make use of the service I am paying for every month. Can you imagine.

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Replies (1)
Innovation Group
Innovation Group's reply07 Sept 2015, 10:36
Official
Hello jalbertse,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela

Best regards,