NO FEEDBACKK

Highly disappointed with this company. Cancelled my service plan with them, they told me it would take 21 working days.

12 July was the 21st day, I callled them to get confirmation of cancellation in an email. Spoke to Boitumelo who could see that my policy was still active. She put me on hold for too long to check if the policy was being cancelled.

She came back to say they will send me an email later that day (12 July 2018). She even said she would call me to notify me the email has been sent, i have not received the email or the call.

Please sort out immediately and send me confirmation of cancellation in an email.

I NEVER EVER WANT TO DEAL WITH INNOVATION GROUP AND I WOULD LIKE TO ENCOURAGE PEOPLE NOT TO DEAL WITH INNOVATION GROUP AS WELL.