gK
gabanatlotlo K

1 reviews | Active since Nov 2013

06 Aug 2019, 10:50

no contract and no feedback

i have since called this company to send me my contract and I was promised to get it within 48hrs. it is now two weeks. they cancelled my contract without even informing me and they are not prepared to reimburse.

watch out if you are to make business with this company. they will put you on hold for 45 minutes and promise you non delivery.

I don't think I will make business with this organization.

0
Replies (2)
Innovation Group
Innovation Group's reply06 Aug 2019, 11:58
Official
Hi gabanatlotlo,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team
Innovation Group
Innovation Group's reply08 Aug 2019, 15:38
Official
Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind regards,Complaints Team