PK
Paula K
1 reviews | Active since Nov 2017
25 Mar 2018, 11:46
No call backs on extended plans
I have been waiting for a call back for more than a month on extended plans and so the damn days are just ticking by.
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Innovation Group's replyOfficial
27 Mar 2018, 16:02Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team
Innovation Group's reply27 Mar 2018, 16:02
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team