IL
Ignatia L

1 reviews | Active since May 2016

01 Jun 2020, 10:22

No call attendence

i have been trying to get through to call centre for the past hour!!!

0
Replies (2)
Innovation Group
Innovation Group's reply01 Jun 2020, 11:23
Official
Hi Ignatia ,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Innovation Group
Innovation Group's reply01 Jun 2020, 15:46
Official
Hi Ignatia, 

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team