No business for Innovation Group We Buy Cars must give better customer service, 2 people in particular.

Hi, Mpho from innovation customer service just called me to say that they can’t do the service on the car, which we bought at We Buy Cars a year and 4 months ago. A 2 year service was purchased which expires in 2026, and the finance consultant did not inform that the purchase we made was as per kilometres, we just have on our invoice from the dealer the date to return for service, so we went before the date and was refused the service by Innovation Group. Needless to say we tried calling We Buy Cars Richmond the woman ( finance consultant T) with no assistance from her. All I want is the service which I am paying for.