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Elmien D

1 reviews | Active since Apr 2018

04 Apr 2018, 09:36

No answer on phone lines

My service agent and I have been trying for more than 3 weeks to contact Motormend to log a call. There is so answer, even after holding the phone for 45 minutes! I am stranded and my mechanic is frustrated to no end.

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Replies (1)
Innovation Group
Innovation Group's reply06 Apr 2018, 07:14
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards

Complaints Team