LR
Lerato R

1 reviews | Active since Jan 2016

07 Nov 2017, 14:25

Night-Mare

good day - i have sent an email to Innovation last week already as i have a cover of tyre and Rim , apparently one of my tyre is damaged and driving without a spare wheel and i was told to call the callcentre and log a claim Number 1: they dont buy me airtime to do so Number 2:am emailing as i keep data not airtime i need this to be resolved as even the other tyre that was fixed by tiger and wheel leaks oxygen as well -how must i drive a car that already got problems with tyres and still pay for poor service i need to be resolved ASAP

thank s

0
Replies (1)
Innovation Group
Innovation Group's reply09 Nov 2017, 09:45
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We would like to apologise for the poor service you experienced when dealing with Innovation Group.

We confirm that a complaints consultant has provided feedback on the concerns raised.

Kind regards,

Complaints Team