WK
Willem K
1 reviews | Active since Jul 2021
07 Jan 2025, 10:08
Never use innovation
Good morning
I will like to warn every one agains innovation group i have paid my premium of this policy but the time when there is a claim it is frozen im so ****ed
I need to change my battery with no help
Helpful (0)
Replies (2)0
Replies (2)
Innovation Group's replyOfficial
07 Jan 2025, 10:25Dear Willem Kotze,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply07 Jan 2025, 10:25
Official
Dear Willem Kotze,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
WK
Willem K's updateReviewer Update
07 Jan 2025, 10:33I i call a 100 out now to just get my claim aprove everytime your agent hang up on me
WK
Willem K's update07 Jan 2025, 10:33
Reviewer Update
I i call a 100 out now to just get my claim aprove everytime your agent hang up on me