WK
Willem K
1 reviews | Active since Jul 2021
03 Apr 2025, 12:41
Never think you will get your isue sorted
Good morning
I strugle now from monday just to get hold of innovation group to get my debit order go went of to get it go of again after bounch i email customer service phone in and there put the phone down in my ears the wors customer service evers
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Innovation Group's replyOfficial
03 Apr 2025, 12:53Dear Willem Kotze We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply03 Apr 2025, 12:53
Official
Dear Willem Kotze We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team