WK
Willem K
1 reviews | Active since Jul 2021
27 Jan 2026, 15:32
Never think you wil get good customer service
Good day
I did have a policy with inavation group strugle to get it renew suddenly dont call back or just put the phone in my ears down
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Innovation Group's replyOfficial
27 Jan 2026, 16:04Dear Willem Kotze
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply27 Jan 2026, 16:04
Official
Dear Willem Kotze
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team