SH
Steve H
1 reviews | Active since Oct 2009
02 Mar 2015, 08:33
Never return calls
I called The Innovation Group in December 2014 for the repair to my dish washer and now this is March 2015 and still NO ONE HAS PHONED ME BACK I have been calling every day for the last week trying to get a resolution. Answer we will phone you back - WHEN. Today I phoned again the person I spoke to is working under supervision, guess what he can't help me so I ask for the person who is supervising him - and they are not available. WHEN WILL SOMEONE PHONE ME BACK???
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Replies (1)
Innovation Group's replyOfficial
02 Mar 2015, 08:56Hello SMH RMY,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Best regards,
Innovation Group's reply02 Mar 2015, 08:56
Official
Hello SMH RMY,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Best regards,