NM
Noto M

1 reviews | Active since May 2025

24 Nov 2025, 06:18

Mr AM Malatjie

Good morning, I'm Mr Alpheus Malatjie,i have a problem with my warranty insurance above.I'm not sure why always when I make a claim why it has to be a struggle first before everything can be done,because my car gearbox give me a problem then they been notified by the autogearbox center about they requested what they supposed to request they were finished with,but still hassitating to do the right thing.that's really unfair for me every time when you supposed to get their service as promised you have to fight them.it is very disturbing and confusing for to go through that wrote when has to get was is due to him.please help me to get things sorted as it shows to me that you are the one who always try to help it terms of this situation.

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Replies (1)
Innovation Group
Innovation Group's reply24 Nov 2025, 11:25
Official
Dear Noto Malatji 
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team