EM
Ephraim M
1 reviews | Active since Apr 2022
19 Mar 2023, 11:35
Mr
This is the worse company I have ever dealt with no Ethics, Get thing recording from them it's a nightmare.My claim was rejected on a vehicle that all it's maintenance and repaires were done by an approve and authoriesed dealer, worse you send a asessor who cannot distigush the difference between bolts and *****s
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Innovation Group's replyOfficial
20 Mar 2023, 08:07Dear Ephraim Mashile, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply20 Mar 2023, 08:07
Official
Dear Ephraim Mashile, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team