KL
Khomotso L

1 reviews | Active since Jun 2022

30 Sept 2025, 10:34

Motor plan is a ****. They will never deliver but best believe, they will debit you every month.

I have been with this company for the past 14 months and every month end they will debit you without fail. I tried claiming for my car service plan but they are never available. I called everywhere and was sent from pillar to post. I am not being gaslight that maybe I wasn't following the right path. I tried cancelling their contract but I failed. They debited me again this morning and I am livid. I want my refund and I am not going to let this go. Stay away from Inhoot motor plan service, their motor plan is a ****

0
Replies (1)
Innovation Group
Innovation Group's reply30 Sept 2025, 10:37
Official
Dear K****tso Ledwaba,

We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
 
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
 
Best Regards
Innovation Group Customer Services Team