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Mluih M
1 reviews | Active since Aug 2022
25 Mar 2026, 10:42
MFC WARRANTY WITH INNOVATION IS A **** SHOW
**** of a company, complete **** show when it comes to their claim process. They drive a narrative in order not to pay. Mukhosi from their claim department helps with the **** shower.
Useless policy to have.
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Replies (3)
Innovation Group's replyOfficial
25 Mar 2026, 10:45Dear Mluih Mzobe,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply25 Mar 2026, 10:45
Official
Dear Mluih Mzobe,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
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Mluih M's updateReviewer Update
25 Mar 2026, 11:19If you really care about customer service you will see to my claim being processed today.
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Mluih M's update25 Mar 2026, 11:19
Reviewer Update
If you really care about customer service you will see to my claim being processed today.
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Mluih M's updateReviewer Update
25 Mar 2026, 13:30Hours later no feedback or call
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Mluih M's update25 Mar 2026, 13:30
Reviewer Update
Hours later no feedback or call