TS
Thomas S

1 reviews | Active since Jan 2017

06 Jan 2017, 10:53

MFC Term Service Plan

<p>Ive experienced bad customer service I took my car for service they refused to pay the dealership claiming my policy has expired while I"m paying my monthly premium .They never even informed me of any irregularity.I have never skipped any payment I"m sitting with a car unfixed ,they sold me a inovation policy under false prettence</p>

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Replies (1)
Innovation Group
Innovation Group's reply28 Feb 2017, 15:15
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We hereby confirm that a customer care representative has made contact with you and advised that the sales call, was retrieved and we confirm that the sales agent has mentioned, the end mileage on your policy.

We trust that the above meets with your satisfaction and should you wish for further assistance kindly contact our customer care department at ***.

Kind regards,

Tumi Bacela

Best regards,