MFC has no sense of client sensiblility through claim

17/7 – Notified insurance of vehicle theft 18/7 – Broker received the claim form and sent it to the insurer 19/7 – appointed insurance investigator and car hire arrange (weekend in between) 24/7 – Insurance investigator requested documents from me 25/7 – Insurance investigator met with me 26/7 – Insurance investigator requested documents from MFC

13/8 – received report (this is a Sunday)

14/8 – sent to the insurer 21/8 – aol to you and sent for payment. MFC confirmed yesterday, after not responding to any requests, that it was couriered to Tyrone on the 17th (not sure if he actually received it the Thursday or the Friday)

Sad timelines as per broker from MFC.