MS
Marco S
1 reviews | Active since Sept 2023
03 Sept 2023, 18:31
MFC extended warranty
I am considering a MFC warranty through Innovation Group but very concerns due to the bad reviews :(
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Innovation Group's replyOfficial
05 Sept 2023, 10:30Dear Marco Da Silva, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply05 Sept 2023, 10:30
Official
Dear Marco Da Silva, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team