MM
Marco M

1 reviews | Active since Mar 2012

27 Sept 2016, 11:41

Make you wait 30 minutes on the line and still nothing.

<p>I have never experiance something so ridiculous as making a client wait over 30 minutes on the line to get hold of the relveant person I need to speak to.</p> <p> </p> <p>Charlen and Tsolofelo, this is extremely unacceptable. This is an extremely urgent and imporant matter regarding legal matters.</p>

0
Replies (1)
Innovation Group
Innovation Group's reply19 Oct 2016, 13:01
Official

Dear Client

Thank you for your patience regarding your concerns.

We confirm that the consultant has been in contact with you and the matter has been addressed accordingly.

We apologise for the inconvenience this has caused you and trust that the above meets with your satisfaction.

Kind regards,

Tumi Bacela