Maintenance cover & shortfall cancelled at claim stage

I have never been treated so extremely bad in my life like innovation group for a maintaince warranty, however I must Acknowledge Mpho Ntsumele for his professionalism all the way.I took a cover with Innovation for maintenance &and shortfall cover encase there was a shortfall however upon claiming, Innovation group under written by Absa cancelled my policy on the spot,mind you, my Vechicle is at the dealer awaiting assistance and Innovation group under written by Absa come and says that your cover has been cancelled with immediate effect,when I enquire why was it cancelled the claim consultant told that it was cancelled because I app**** for a double disk and upon taking the policy they did not ask me discovery question to determine the Vechicle mass and whether I had the double disk and I was just told to get lost and they will not cover me after 5 years of having a policy with them and thinking I had peace of mind.Please fellow South African be mindful of Absa warranty and when you sign up with them please guys record conversation as at claim stage the will say that the are not obliged to hand you the call recording and they will demand that u pay a fee for a call recording, if you are reading this and you receive a call from absa and the agent says that they are from Innovation group administed by absa please record those conversations yourself for your safety as its not an ethical company to deal with,con artist, they dont even deserve a star i had no option to select, As we speak iam yet to receive the call recording and the company is not taking any responsibility which they made.I hate this company with Passion,if you want nightmare take Innovation group covers administered by Absa.