SM
Santosh M
1 reviews | Active since Nov 2010
21 Apr 2016, 08:57
Like Drawing Blood from a Stone
Dealing with this company is a complete nightmare. Getting any form of a response from anyone in this company is near impossible. Johann Esterhuizen has been responsible for refunding the excess that I paid on an accident claim last year April. I am yet to receive any form of communication from Johann since January 2016.<br>
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Replies (1)
Innovation Group's replyOfficial
21 Apr 2016, 14:55Hello SantoshM,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Innovation Group's reply21 Apr 2016, 14:55
Official
Hello SantoshM,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela