PS
Papa S

1 reviews | Active since Jun 2020

09 Jun 2020, 12:15

**** and ************* company

I have a two year plan with this company, i only claimed once last year (2019), was told the problem on the car was due to my abuse i had to pay out of my pocket, now in may when i wanted to claim,called their customer care, was told my policy lapsed July 2019 when i had proof that it runs for two years. As i write this review now, 9 June 2020, my claim is rejected again, part not covered, and not that my policy lapsed. This company robs people. I hope people know what they getting themselves into going into business with this, im so glad that my policy is ending end of june 2020

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Replies (1)
Innovation Group
Innovation Group's reply09 Jun 2020, 12:31
Official
Hi Papa, Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team