LK
Leon K
1 reviews | Active since Oct 2020
09 Oct 2020, 13:21
*** service
There is no rating for this type of service.I had an Mechanical warranty added to my ABSA account via the dealership and dealership signed on my behalf as I was travelling and noted the warranty when I go the contract. I immediately cancelled almost 2 years later still struggling to get this paid back into my account and have proof of cancellation yet on ABSA side its still active.
Helpful (0)
Replies (2)0
Replies (2)Innovation Group's replyOfficial
12 Oct 2020, 12:12Hi Leon,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply12 Oct 2020, 12:12
Official
Hi Leon,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's replyOfficial
15 Oct 2020, 11:45Hi Leon,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply15 Oct 2020, 11:45
Official
Hi Leon,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
