LK
Leon K

1 reviews | Active since Oct 2020

09 Oct 2020, 13:21

*** service

There is no rating for this type of service.I had an Mechanical warranty added to my ABSA account via the dealership and dealership signed on my behalf as I was travelling and noted the warranty when I go the contract. I immediately cancelled almost 2 years later still struggling to get this paid back into my account and have proof of cancellation yet on ABSA side its still active.

0
Replies (2)
Innovation Group
Innovation Group's reply12 Oct 2020, 12:12
Official
Hi Leon,
 
Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 
 
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
 
Thank you.
 
Kind Regards,
Complaints Team
Innovation Group
Innovation Group's reply15 Oct 2020, 11:45
Official
Hi Leon, 

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team