JVC

I purchased a JVC flat screen 3years back. On Tuesday 7th July 2015, the television froze and start flashing primary colours. I made contact with JVC International would put me in contact with Maxicare, who then gave me a contact in Cape Town - Alan @ *** to support me with the repair of my television. I have just been notified that I need to collect the television as the software required to fix the problem is not or was never available. This is highly unprofessional as other big vendors of televisions either offer the software on a stick or have shortcuts to resolve this problem. Please avoid purchasing JVC Televisions, the problem cannot be solve and the tv has to be thrown away.