NZ
NIGHTINGALE Z
1 reviews | Active since Jun 2013
18 Nov 2024, 10:50
Innovation on bullsh***!!!
I really cannot believe the audacity of this company, they are a bunch of ******. I don't understand why company like MFC works or agree to such agreement. Have we really become a nation without hearts & only thinking of making money & not care about people's needs or how people are actually struggling out there? I took out a service plan with Innobull through MFC which amount to R11 000 for my nissan magnite. I have only used R5000 till the limited kilos given & yet I am supposed to be ok that I was taken for a ride. Now Innobull tells me the rest is going to admin fees & so.e bull charges that they are not allowed to tell me about. I am so angry cause I have to pay for money that I didn't fully uterlize.
Helpful (0)
Replies (2)0
Replies (2)Innovation Group's replyOfficial
18 Nov 2024, 12:23Dear Nightingale Khethiwe Zulu, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply18 Nov 2024, 12:23
Official
Dear Nightingale Khethiwe Zulu, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
NZ
NIGHTINGALE Z's updateReviewer Update
20 Nov 2024, 17:07No help whatsoever!!!
NZ
NIGHTINGALE Z's update20 Nov 2024, 17:07
Reviewer Update
No help whatsoever!!!
