Innovation is disappointing

Worst motor plan in the whole of South Africa. Did not reimbursee after I paid the workshop,after giving these numberous documents of proof of payment and everything they asked ,they keep asking me for the same document over and over again, disgusting, disgraceful, that they don't even view those documents you send them but keep asking you for it over and over...I'm very unhappy,over a month now still back and forth with the same thing,it seems like they ask the same genetic questions,to avoid paying, maybe they think you will get tired of asking for your money,if they frustrate you, maybe that's their tactic, appalling...don't take a warranty with these ****mers.