RM
Ramekgwa M
1 reviews | Active since Sept 2020
18 Sept 2020, 10:03
Innovation group usesless
Most useless company ever I regret joining them. I have 3 policies with them currently as I speak my car is in the Audi Workshop cause it refuses to pay my Service plan also 3 months back I claimed on the rim and tyre cover still nothing I have sent them tons of emails I'm even tired.
I've head it with them now I don't know how I will get my car out the workshop I have lodged a complaint (Complaint reference CP-9-2***3) but still my life is a mess.
I encourage you not to joint this bunch of useless
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Replies (2)
Innovation Group's replyOfficial
18 Sept 2020, 12:16Hi Ramekgwa, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply18 Sept 2020, 12:16
Official
Hi Ramekgwa, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
21 Sept 2020, 12:57Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply21 Sept 2020, 12:57
Official
Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team