Innovation Group unfair lockdown customer service

I have been a policy holder for the past year and I haven't had a claim since then and this is a 2 year contract and the vehicle had a problem since March (during lockdown), all Nissan dealers were closed and for the past 3 months there is no service from any department, I think it's only fair that our existing policies should be extended for the 3 months as the service garages were closed due to the lockdown, all other companies have extended their warranties and service agreements to provide good customer service yet innovation group refuses to help customers and extend the policy. This policy was paid in full upfront and is not a month to month policy and I don't think it's fair that the innovation group is benefiting for the past 3 months that no dealers were open and we as customers are being ****** off those 3 months. Vidhanti ***