1 reviews | Active since May 2019
Innovation Group they are bullies
I had a policy with innovation group and my policy started in April 2017 and I was told that the policy was for 24 months after 24th payment I called and they said no my payment term is 30 month and the only prove that was available is the voice recording when I accepted the policy over the phone the payment term of 30 months was not mentioned on any other document including the policy document that Innovation group sent me. Okay that was fine since it is a big coperate I could not win the case as I was powerless. Now after 30 payments they are still debiting my account and when i try to call they say i have two months remaining term which is just crazy and day light *******. I feel like I have been bul**** just because they are a big corparate and they do whatever they want the only respect you get is when you are taking a policy after that they treat you like you are nothing. BULLIES INDEED
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
