ZB
Zuraan B

1 reviews | Active since Jul 2022

24 Oct 2023, 17:25

Innovation group ********s

Innovation group has been giving me stress since day one, every time I want to claim there is a problem every single time, and I've received information that with other claims they don't give problems but when it comes to me it always one story after the other I honestly feel victimized and they have hidden agendas that concerns me first they said there's no funds now they say my claim is rejected because of not correct procedures followed, that I have nothing to do with I told the people thats handling the claim at ecar to log the claim and communicate with innovation group, but it seems like they didn't now I am stuck without transportation because my claim was rejected Im so tired of innovations nonsense and will never recommend them ever again.

Ps I'll make sure to share my experience with them all over social media

0
Replies (2)
Innovation Group
Innovation Group's reply25 Oct 2023, 07:09
Official
Dear Zuraan Bosman, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
ZB
Zuraan B's update25 Oct 2023, 08:01
Reviewer Update
Thank you for your reply if by today I haven't heard from management, Ashley is the guy's name that is so difficult to reach, I will write another review and post share it to Facebook and Twitter.