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Zanele M
1 reviews | Active since Mar 2019
26 Mar 2024, 07:09
Innovation group ripping x clients off
This company keeps on debiting my account while I cancelled the service plans,stop being ****** or you think I am one of those who don't check bank transactions.
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Replies (3)
Innovation Group's replyOfficial
26 Mar 2024, 07:16Dear Zanele Mandita, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply26 Mar 2024, 07:16
Official
Dear Zanele Mandita, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
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Zanele M's updateReviewer Update
26 Mar 2024, 09:55This company does not accept policy cancellation I wonder why ,I don't even know why I forgot that they treated me bad with the warranty I had with my 1st car being a fiat palio some years back,please get a life and understand that I don't need your services and all the services I claimed for I paid for them,or are failing to obtain clients hence you are willing to close a chapter with 1,
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Zanele M's update26 Mar 2024, 09:55
Reviewer Update
This company does not accept policy cancellation I wonder why ,I don't even know why I forgot that they treated me bad with the warranty I had with my 1st car being a fiat palio some years back,please get a life and understand that I don't need your services and all the services I claimed for I paid for them,or are failing to obtain clients hence you are willing to close a chapter with 1,
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Zanele M's updateReviewer Update
26 Mar 2024, 09:57Look at how you treat your clients badly and you still think that there's some you are doing correct.I will rather pay the dealership directly.
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Zanele M's update26 Mar 2024, 09:57
Reviewer Update
Look at how you treat your clients badly and you still think that there's some you are doing correct.I will rather pay the dealership directly.