EB
Elize B
1 reviews | Active since Dec 2022
30 Dec 2022, 14:28
Innovation Group policy kn car
Webuy cars sold me the warranty only to find innovation group only pay little portion of the repairs a warranty should cover what ever is going wrong with the vechile in a period of time that's why we take it and pay for it...all these people is just not owning up to the responsibility of what is covered and this car only has 55000 km on the clock. You can't talk to them they already made up there mind will not assist and I am not asking for domethkng I did not pay for...
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Innovation Group's replyOfficial
03 Jan 2023, 07:12Dear Elize Bartlette, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply03 Jan 2023, 07:12
Official
Dear Elize Bartlette, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team