AG
Adriaan G

1 reviews | Active since Jul 2020

15 Jul 2021, 07:23

Innovation Group please HELP

Extremely poor service! Please dont waste your money on this warranty plan. My Jeep Wrangler were in for a long time at Unlimited Angri Auto in Montague Gardens. They fixed everything perfect. Then they had to put my car into storage for almost 3 weeks because they struggled to get hold of Innovatoin. I needed my car as can be expected after waiting so long, so I paid the full amount to get car out of storage. The assessor where there but no reply or nothing. They dont reply emails from me or the repair centre. You wait 10-25min to talk to someone att call centre. I received up until today not a cent, no help, not a call or nothing.

Horrible service. I paid my extended warranty. It seems they have their money and now they dont give a damn about the client.

This was my message on 1st of July after weeks of waiting. Its been approved for almost 3 weeks now. No payment. No call or email reply.

Im under huge financial preasure now because of this. Please please please just pick up the phone and call me or email me. Please Innovation Group

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Replies (1)
Innovation Group
Innovation Group's reply15 Jul 2021, 08:00
Official
 Hi Adriaan,  Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you.  Thank you.  Kind Regards, Complaints Team