Innovation group not paying for basic service parts

<p>First of all, I asked Innovations group for a list of approved dealers that I can book my car in for a service. Being from Lephalale that a mission an a half because I have to drive to the city to get my car in for a service. Then they send me a list of approved dealers which I went through and found that their details and particulars do not match. Ex Jv autotech's address is wrong and the telephone number. I eventually got through to them and booked a service for my Jeep and when I got there the Tuesday they have moved site. Not knowing where to find them and them not answering their phones I tried other companies on the list. Bear in mind that I was pushing my luch cause neither innovation group or Jv autotech is answering my calls and Im looking for a place that can take in my car on Nr 99. I then found a company that could do my service and when they assessed my vehicle they saw the spark plugs are badly built up. They then consulted Innovations group and they said sorry they are not going to pay for the plugs cause it was not scheduled. Thats not true cause Innovation group told me that they would cover minor or major service costs. Now on a 120000km service I would believe plugs are due to be changed. I am not impressed with Innovation group cause what the hell am I paying for then. I had to pay for the plugs to be changed cause its in my best interest to keep my vehicle in good condition. </p>