CJ
Chevonne J
1 reviews | Active since Feb 2020
14 Jan 2025, 12:04
Innovation Group (MFC)
Still waiting on your call back. My car is in need of a service. Poor service from you and I am utterly disappointed
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Innovation Group's replyOfficial
14 Jan 2025, 12:44Dear Chevonne Julie
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply14 Jan 2025, 12:44
Official
Dear Chevonne Julie
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
CJ
Chevonne J's updateReviewer Update
16 Jan 2025, 16:17So daysssss later Nozuko calls me having no clue and no understanding. Your service is pathetic. Nozuko keps referring to a call in December and then another service plan in Dec
CJ
Chevonne J's update16 Jan 2025, 16:17
Reviewer Update
So daysssss later Nozuko calls me having no clue and no understanding. Your service is pathetic. Nozuko keps referring to a call in December and then another service plan in Dec