TM
Thabang M
1 reviews | Active since Jul 2024
17 Jun 2025, 11:03
Innovation group ****med me!
**** these ones. Sold me a policy that does not belong to them, when I enquired they told that policy doesn't belong to them, that time they are the ones that called sold me the policy. Continue to bill it even though It expired. ****!!!
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Innovation Group's replyOfficial
17 Jun 2025, 12:28 Dear Thabang Magolego,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply17 Jun 2025, 12:28
Official
Dear Thabang Magolego,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team