HS
Hailey S

1 reviews | Active since Nov 2013

16 Apr 2021, 13:26

Innovation Group Maintenance Dept...PATHETIC SERVICE DELIVERY

This is my 2nd review for your company......the service plan dept contacted me asap after my 1st review, and promised to get the maintenance dept to get in touch with me, regarding a claim........ To be honest I haven't heard from them yet..............................................................but money has been paid monthly since June 2020....................................................................!!!!!!! Why do I have to struggle to get you to fix something that is part of maintenance?????

0
Replies (1)
Innovation Group
Innovation Group's reply16 Apr 2021, 16:54
Official
  Hi Hailey,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team