GJ
Gert J

1 reviews | Active since Jun 2015

11 Oct 2021, 10:15

INNOVATION GROUP is con artists! Stay away from their products as service sucks!

My reference is WBQ16822 and WBQ22349. This company is a bunch of ******! - Stay away - do not let ANY car dealership sell you their **** products - whether warranty plans OR service plans. I cancelled both my warranty plans with them in August 2021 and to date they have not yet refunded the finance house or reimbursed me the credit due - they are ******** and send you from one call center consultant to the next and none and none of them knew what they were doing or were able to provide me with answers. Their latest excuse was that the one dealing with my refund is in a meeting and will call me back - STAY AWAY from this company!

0
Replies (1)
Innovation Group
Innovation Group's reply11 Oct 2021, 10:33
Official
 
 Hi Gert, 
 
Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 
 
Please be assured your complaint will be reviewed and a consultant will be in touch with you. 
 
Thank you. 
 
Kind Regards, 
Complaints Team