SR
Sello R
1 reviews | Active since Mar 2019
19 Dec 2022, 12:39
innovation group is a ****
I Bought a car via webuycars, they added top-up service plan from innovation group at a value of R 7366.45 for two services. they serviced the car once, and now they refusing to service my car for the second time, they say i way passed the service interval, but the cover is between 165 to 195 and and the km is still within the interval. be careful, this company is a ****
Helpful (0)
Replies (2)0
Replies (2)
Innovation Group's replyOfficial
19 Dec 2022, 13:39Dear Sello Ramalepe, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply19 Dec 2022, 13:39
Official
Dear Sello Ramalepe, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
SR
Sello R's updateReviewer Update
21 Dec 2022, 08:07NO one contacted me
SR
Sello R's update21 Dec 2022, 08:07
Reviewer Update
NO one contacted me