NG
Ntombi G
1 reviews | Active since Jul 2021
06 Dec 2023, 10:42
Innovation group is a **** 😡😡I want my money back
Innovation Group South Africa - is a **** people stay away from them and it's absolutely disgusting. Each time I call I have to speak to someone new, and get half the information. This campany has been deducting my money for 2 years and today I took my car for service and after taking to their rude employees I was told that my that my contact with them expired but I have been paying them every month 😡😡😡😡😡 innovation group I want my money back
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Replies (2)
Innovation Group's replyOfficial
06 Dec 2023, 12:06Dear Ntombi Genukile
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply06 Dec 2023, 12:06
Official
Dear Ntombi Genukile
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
NG
Ntombi G's updateReviewer Update
08 Dec 2023, 12:56Innovation Group South Africa
This issue has not been resolved, I have received a call from your investigation officer saying that I will not get back money that you deducted for 11 months
Stop ****ming people and I won't stop this until you give me back my money
This issue has not been resolved, I have received a call from your investigation officer saying that I will not get back money that you deducted for 11 months
Stop ****ming people and I won't stop this until you give me back my money
NG
Ntombi G's update08 Dec 2023, 12:56
Reviewer Update
Innovation Group South Africa
This issue has not been resolved, I have received a call from your investigation officer saying that I will not get back money that you deducted for 11 months
Stop ****ming people and I won't stop this until you give me back my money
This issue has not been resolved, I have received a call from your investigation officer saying that I will not get back money that you deducted for 11 months
Stop ****ming people and I won't stop this until you give me back my money