FA
Fazal A
1 reviews | Active since Jun 2022
05 May 2026, 11:11
Innovation group is a company with no integrity to honour policy paid upfront for 2 years
Pathetic company.
Paid half my claim , awaiting approval on my rim straightening and alignment , its been 3 days since the assessor looked at the damage. I called in today for feedback and the consultant tells me that he does not see anything on his side.
Just stay away from them , they're useless.
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Innovation Group's replyOfficial
05 May 2026, 11:13Dear Fazal Abed,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply05 May 2026, 11:13
Official
Dear Fazal Abed,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team