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Pamela M
1 reviews | Active since Jun 2023
02 Apr 2025, 12:24
Innovation group is a ****
Worst company ever. I took my car to service and I have a warranty and service plan so they only paid for service and Hyundai wanted to replace some parts it my car so when they called to claim they said I only have one policy while I have two. While they take my money every month. Trash company and this is not the first incident
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Innovation Group's replyOfficial
02 Apr 2025, 12:28Dear Pamela Mgobozi, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply02 Apr 2025, 12:28
Official
Dear Pamela Mgobozi, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team