Innovation Group insurance doesn't pay out claims
They are an underwriter for an extended warranty that I took up with another insurance company. Their service is poor and inefficient. They also do not pay out claims much. I know several people who have complained about them.
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Innovation Group's replyOfficial
16 Sept 2020, 08:06Hi Lerato, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply16 Sept 2020, 08:06
Official
Hi Lerato, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
16 Sept 2020, 15:29Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply16 Sept 2020, 15:29
Official
Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team