INNOVATION GROUP FROM HE;;
I REFER TO CLAIM NUMBER 773133 - THIS PEOPLE REJECTED MY CLAIM FOR 1 SERVICE! MY DEAREST INNOVATION WHILE I WAS WAITING FOR 2-3 SUC DEBIT ORDERS AS PER YOUR RULES! I DID CHECK MY CAR FOR OIL ETC! I FETCHED MY CAR FROM THE DEALERSHIP AND DROVE IT TO JAYCE AUTO. I WAS NOT TOWED. YOU'LL ARE A BUNCH OF ROTTEN UNPROFESSIONAL ****S JUST KNOW HOW TO TAKE MONEY FROM CLIENTS!!! I AM WAITING PATIENTLY FOR THE OUTCOME FOR THIS COMPLAIN CP***.
INNOVATION YOUR SERVICE IS ROTTEN! ANY *** REASON NOT TO ASSIST YOUR CLIENTS!
EK WAG!
MRS SAMUELS ***
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Innovation Group's replyOfficial
02 Nov 2023, 09:14Dear Mrs Samuel, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply02 Nov 2023, 09:14
Official
Dear Mrs Samuel, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team