PR
Paul R
1 reviews | Active since Oct 2011
26 May 2022, 14:40
INNOVATION GROUP **********
NEVER PURCHASE AN INNOVATION GROUP WARRANTY ! I purchased a vehicle from We buy cars, and was forced to purchase a 2yr warranty from the Innovation group. only 4 months later, the vehicle broke down. A consultant from the Innovation group asked me to have my vehicle repaired, and they would reimburse my repair costs. The vehicle was well repaired, however, come time to reimburse my repair costs, The innovation group rejected my claim. THESE ARE **********.
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Replies (3)0
Replies (3)Innovation Group's replyOfficial
30 May 2022, 08:53Hi Paul,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply30 May 2022, 08:53
Official
Hi Paul,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
PR
Paul R's updateReviewer Update
30 May 2022, 09:19kindly contact via email
PR
Paul R's update30 May 2022, 09:19
Reviewer Update
kindly contact via email
Innovation Group's replyOfficial
31 May 2022, 16:33Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that feedback has been provided via email on the concerns raised.
We apologies for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply31 May 2022, 16:33
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that feedback has been provided via email on the concerns raised.
We apologies for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
