AZ
Ayanda Z

1 reviews | Active since Nov 2021

25 May 2022, 12:34

Innovation group **********

What a useless service I received with the Innovation group.

They are stilling my money, and when I want to log a dispute I have been put back and forth.

I have log a complaint with them as I am double debited every month and I was told that they will investigate and get back to me within 7 days.

I have wasted 29 min on the call explaining myself as to why I am not happy and to get someone to assist you and to be told they are not available what a shame.

I always here that Innovation group service is useless l their consultants and its management are useless they will never respond to you. I didn't know you are becoming like ANC to still my money.

Why are you double debiting me? Why you don't want to listen to your calls, if you are saying you are investigating. 3 weeks of waiting

What a useless service and ********** ways of getting my money..

Train your staff and it's Management as they are useless and no where to be found, I have sent you emails.

#badservicemustfall.

0
Replies (1)
Innovation Group
Innovation Group's reply25 May 2022, 14:06
Official
Hi Ayanda, Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team